Regarding sofa set not delivered, money not refunded

I had ordered 3 seater sofa set on 9th September from Accessories Ishaniya Mall Pune and had done full payment of Rs.45000 in cash.

I was told that delivery would be done on 19th September, 2016.

There was no delivery done neither did anybody called to inform me about this.

When I called the store Manager, he told that the delivery is delayed and would be delivered on 24th September, otherwise order would be cancelled and would refund the full amount.

Same thing happened on 24th September, no delivery was done neither any body called me to inform this.

When I called Mr Mxxxxxxxh about the status of delivery he said that he was not sure about the delivery and maybe next month it would be delivered.

When I asked him to cancel the order and refund my money he simply refused and when I asked that I will make a legal complaint, he told me to go ahead as he does not care about this.

My frustration level has crossed all limits and I am loosing hope that I will either get my sofa set or my money back.

Abhinek Kumar
Wagholi, Pune 412207, Maharashtra
Email: / 24/09/2016 / 2:26 pm

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.