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Regarding support from HP for Windows 7 Home basic

I purchased Hp laptop 630 windows 7 home basic from vijay sales delhi on 11/12/2011. after some time its windows stopped working. from then i have complained to Hp customer care so many times but every time they said that they will give a windows recovery copy. but they always send me the link for some other Windows.. some times they send link for pro windows, sometimes for ltimete windows and sometimes for standard windows. i have requested them several times to send me the link for home basic windows but to no avail. how can they offer me some other windows when my laptop has home basic windows.now i am fed up of them….plz do the needful.

Hina Alvi
JLN Marg, Delhi 110002
Email: alvihina_2006]@yahoo.in / 23/10/2015 / 7:16 pm

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