Regarding Tikona broadband service

I have subscribed for Tikona BroadBand Service from last 3- 4 months and As they promised there service is never that good but somehow I managed to go with them due to lack of time and busy schedule. But as I was having some very urgent work in last 4 days they are really unhelpful with customer. I have called them up 5 times in last 4 days and they are registering a new complaint every single time. I have waited for long 4 days to resolve the issue but still no resolution and there customer care are disconnecting my phone calls. I want to raise a complaint against them and claim the problem and loss I have faced due to their service in last 4 days.

Mukul Sharma
Bhagwan Nagar, Near Ashram, New Delhi – 110014
Email: virusmukul] / 28/09/2015 / 5:08 pm

4 comments for “Regarding Tikona broadband service

  1. Tikona Care
    01/10/2015 at 6:20 pm

    Dear Mukul,

    Greetings from Tikona.

    We have noted your post.In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference numeber #TIKOC0054 tou your case. Requesting you to mention the reference number in the subject line while sharing your details.

    Tikona Care

  2. Mukul sharma
    01/10/2015 at 10:06 pm

    My id is – 1113451425

  3. Tikona Care
    06/10/2015 at 10:14 am

    Dear Mukul,

    Greeting from Tikona.

    Please be aasured that your concern listed Sept 28,2015 has been noted and our team is working on addressing the same.

    Tikona Care

  4. Tikona Care
    07/10/2015 at 5:34 pm

    Dear Mr. Sharma,

    Greetings from Tikona.

    With regards to your concern, we confirm that your disconnection request is in process.

    Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at

    Tikona Care

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