I booked for my Australia and New Zealand travel through Cox & Kings, Bangalore on 10 th April and filled necessary visa papers. I also made partial payment. I was contacted by there Delhi office ONLY on 20th asking few more papers which I submitted by email the next date.
I am supposed to leave for Australia on 17thApril. As on today my NewZealand visa status is unknown. Even though my Australia visa was approved I did NOT get the papers.The passport is also with Cox&Kings.
Without passport and New Zealand visa I can NOT travel. Cox&King should know how much time it will take for visa processing and should have made travel arrangemenst accordingly.
If I can NOT travle due to non receipt of Newzealand visa(Different from Visa Rejetion which is my problem) should I bear the cancellation charges. I am ready to travel and willing to pay the balance amount.
Muthyal Nagar, Bangalore 560054, Karnataka