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Regarding visa arrangements by Cox & Kings

I booked for my Australia and New Zealand travel through Cox & Kings, Bangalore on 10 th April and filled necessary visa papers. I also made partial payment. I was contacted by there Delhi office ONLY on 20th asking few more papers which I submitted by email the next date.

I am supposed to leave for Australia on 17thApril. As on today my NewZealand visa status is unknown. Even though my Australia visa was approved I did NOT get the papers.The passport is also with Cox&Kings.

Without passport and New Zealand visa I can NOT travel. Cox&King should know how much time it will take for visa processing and should have made travel arrangemenst accordingly.

If I can NOT travle due to non receipt of Newzealand visa(Different from Visa Rejetion which is my problem) should I bear the cancellation charges. I am ready to travel and willing to pay the balance amount.

Vaidyanathaswam Muralidharan
Muthyal Nagar, Bangalore 560054, Karnataka
Email: Mxxxxxxxxxxxxxxi@hotmail.com

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