Refund from Ega Cinemas, Chennai – Rs.1500/-:
Kumar Sumit of Kakkan Street, Near SRM college, Potheri, Chennai-603203, Tamil Nadu (Email:chaurasia.sumit2011(at)gmail.com) tried to book 6 tickets in ega which near chennai egmore from the site http://www.egacinemas.com/ but it redirected me to http://www.ticketgreen.com. He booked tickets through icici debit card with ticket value of Rs 750. After successful payment when he was redirected back to http://www.ticketgreen.com but it gave error mes…
Ega Cinemas - 08.12.2012
Replacement by Micromax – Rs.9,000/- : Mr. Somanathan M of Tirunelveli, Tamilnadu purchased Micromax Canvas A120 on Sep-2014. He faced problems since December 2014 and submitted the device to the service centre many times. But the issues could not be resolved. He posted his complaint with ICF on 02-03-2015 and the matter was taken up with the company. After follow-ups, the customer got replacement device on or about 12-03-2015.
Somanathan M, Tirunelveli, Tamilnadu
Replacemnet of mobile from Homeshop18 – Rs.6,199/-:
Mahesh Vijay, Cochin, Kerala (Email: maheshvijay82[at]gmail.com) bought a Sony Xperia Tipo Mobile Phone (Black) from Home Shop 18 online website against the order no.926276277, dated 06th June, 2013, for an amount of Rs.6,199.00. The phone turned out to be defective with various functional issues. He contacted HOMESHOP18 the very next day and informed them about the issue with the new phone. HOMESHOP18 asked Mr. Vijay to return the product i…
Cochin, Kerala - 10.07.2013
Refund from Makemytrip – Rs.6,688/-: Mr. Anshu Tomar of Hyderabad, Telengana booked Spicejet ticket from Hyd to Del- SG226 (Travel date: 25 Dec 2014) & Del to Hyd ( Travel date: 4 Jan 2015)-SG235. He subsequently cancelled his Spicejet tickets on 24-12-2014 due to operational issues of Spicejet. However, Spicejet had cancelled the flights but this was not intimated to the customer by Makemytrip. He assured of a full refund but it was not coming through. He posted his complaint with ICF on 20-01-…
Mr. Anshu Tomar, Hyderabad, Telengana
Faulty blackberry delivered by Rediff Shopping – Rs.3,923/-:
Shirish Dalal of Andheri West, Mumbai 400 058, Maharastra Ordered Blackberry 8330 World Edition mobile from Rediff shopping. Order no – 7468136. He received the product and made payment of Rs.3923 COD. When he opened the pack later he found the device was defective. He tried calling Rediff contacts and send emails but there was no response from them. He posted his complaint with ICF on 17-11-2012 and ICF pursued the matter with R…
D’Damas Diamond fall complaint – Rs.14,000/- :
Deepti Gangwar, Jeewan Park, Uttam Nagar, New Delhi-110059 Email: dipsicgeb(at)gmail.com purchased a ring from D’Damas store at shoppers stop in Rajouri Garden, New Delhi on 15/04/12 for her engagement. The diamond fell from the ring and the ring was submitted on 04/10/2012 to the above store. As per the company policy if the diamond falls within six months it will be replaced by the company But the company denied it saying there is no manufa…
Refund from Shopclues – Rs.673/- : Ms. Sujatha Nair of Fort, Mumbai ordered (130128180) for Micro Fibre 3 Double Bedsheets with 6 pillow covers on 24/10/17 with Shoplcues but they sent her one Doormat instead. The customer sent numerous emails to Shopclues but there was no action on their part to resolve the issue. Ms. Nair posted her complaint with ICF on 01-11-2017 and the matter was taken up with Shopclues. Ms. Nair finally got her refund by 10-11-2017.
Ms. Sujatha Nair, Fort, Mumbai
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Refund from Makemytrip.com – Rs.10,000/-: Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana booked 2 student tickets on make my trip. Though the 3rd baggage was free for students on British Airways, he was charged Rs.10,000/- @ 5000 Rs per ticket. He raised a complaint with Makemytrip but it was not resolved even after 45 days. The customer posted his complaint with ICF on 12-12-2015 and the matter was taken up with Makemytrip. The customer finally got refund of Rs.10,000/- by 16-12…
Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana
Replacement of Chimney by Kutchina – Rs.19,900/- : Subhajit Dey of Ambagan, Kolkata 700028, West Bengal purchased a Kutchina kitchen chimney (Model Name – Smarty) on the 08/06/2017. From the 3rd day of purchase, he started facing problems of “Oil leakage”. Even after three visits by the technician the chimney could not be repaired and the customer requested for replacement. After not getting any support from the company, Mr. Dey posted his complaint with ICF on 25-08-2017. The matter was taken…
Mr. Subhajit Dey, Ambagan, Kolkata 700028, West Bengal