I bought a volkswagen jetta 2.0 TDI HIGHLINE last year and so far I have driven the car for 23000 KMS only.. The car is in mint condition and after the first service I felt like the power decreased as the car costs more than 25 lakhs I went up and complained the issue but they didn’t sort it out. instead they suggested me to replace the clutch plate, pressure plate and flywheel. I felt so shocked because it’s a new car and no cars this parts will be damaged ( especially German known for quality) in this duration with this single use. I even asked to the dealership for replacement of part but they are telling that it does not come under warranty. Really felt cheated by VOLKSWAGEN. I paid this much money for a premium car and I got such a worst experience. They told me I need to spent around 85000 for this repair which they are refusing to replace other than this many other problems also persist. Service by EVM cochin is also worst. Even after making me take a privilege card worth of 20000( promising of free labour charge for all running g repairs) I couldn’t find justice. I even find my car sound proof anymore.. The horn of car is heard inside.. I want justice.
STADIUM LINK ROAD, KALOOR, COCHIN 682025, Kerala
22.214.171.124 / 13/11/2015 / 8:38 pm