Regarding Wonderchef Nutriblend jar base replacement

I had purchased WonderChef Nutri-Blend appliance from Amazon website on JAN 21 2015.

One of the part of the product – “White JAR BASE for blending” broke down. I contacted the customer care for Wonderchef Home Appliances Pvt Ltd. and the executive told me to deposit Rs 300 for the replacement of the white jar base.

I transferred the money using internet banking as follows:
Transaction Date: 9/9/2015
Transaction Reference Number : 743644
From cosmos bank univ Rd branch pune to HDFC bank Powai mumbai branch.

Till today I have not received the part I had ordered and paid for it. Also no communication on their part in mail or phone contact!

I am unable to contact the customer care as the following 2 numbers which they had provided are constantly busy or no one answers them :
022-32191488 022-32151148.

I am attaching herewith the email communication as well as the transaction receipt and original invoice of the purchased product.
Please help in this regard.

BHOSALENAGAR, PUNE 411007, Maharashtra
Email: MANISHATIDKE]@GMAIL.COM / 28/09/2015 / 1:08 pm

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