Regarding worst service from Flipkart

Tried ordering a phone on exchange offer, on the product page, it says that i can avail the one day deliver option , but everytime i try making the purchase, at the final page it doesnt give on day deliver option choice. after contacting there customer care service, they ask me to wait for 24-48 hours. They kept delaying till 10 days and the offer ended, plus they were very careless and rude. They took 10 days to figure out that it was a technical glitch. They really troubled me a lot with calls and mails (and i calling them and shooting mail back to them) so many times. They didnt even try compensating me or atleast helping me out in making the purchase. Now the exchange offer is again on but my old phone model is not there on the lists (of exchangeable devices) anymore! They are really really careless. They should compensate me for the harassment and trouble they have made me face!

Vikas Khandelwal
Andheri west, Mumbai 400061, Maharashtra
Email: / 01/02/2016 / 12:02 pm

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