Refund from Paytm – Rs.350/-: Mr. Sanjoy Mohanty of Rourkela, Odisha purchased a wireless mouse from paytm on 24/12/2014 having order no 702357755 but found it was a defective one. He requested Paytm for replacement but Paytm on 20-01-2015 and the issue was resolved. The customer got his money back on 23-01-2015.
Sanjoy Mohanty, Rourkela, Odisha
Complaint against Yatra.com’ for Cash Back offer – Rs.1980/-:
Mr. Sai Shankar of Hyderabad bought tickets through Yatra.com by credit card on 27.03.09 ( round trip Hyderabad to coimbatore). Cash back of Rs.1980/- was promised to be credited to his credit card account within 30 days from date of travel (10th &onward 13th Apr’09-return). Mr. Sai Shankar had followed up for more than 15 times on STD phone , but everytime he was told that there was a technical problem and that cash back refund …
Sai Shankar, Hyderabad
Online book order not delivered by Sura Publications:
Ramachandran Murugesan, Ramanujampudur, TamilNadu (Email: sm_ramachandran(at)yahoo.co.in) placed an order for book RRB Clerical / Non-Technical Exam (Tamil) by V.V.K. Subburaj through online on their website http://www.surabooks.com/ on 04/Jun/2012. Subsequently he received confirmation mail also and the amount was debited from his ICICI bank account. But he did not receive the books. When he contacted their office number they simply repl…
Sura Publications - 19.06.2012
Refund from Bagittoday – Rs.8,150/-:
Manikandan D, Nethaji Road, Tiruvarur. 610002, Tamilnadu Email: maniikandan90(at)gmail.com placed an order worth Rs.4075/- on 22-10-2012, through online.(order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, they said he would receive the money Rs.8150/-(2×4075=8150 for extra two times debited) back to his account very soon. But even after a month the amount was not credited to his account. …
Bagittoday - 02.03.2013
Refund of affiliate payment by Snapdeal – Rs.11,883/- : Mr. Rahul Aggarwal of Budhlada 151502, Punjab had been promoting Snapdeal products from his site/group as an affiliate. From last 11-12 months he sent over 20-25 mails to Snapdeal affiliate team for dues but till no payment was received. He posted his complaint at ICF on 13-07-2017 and the matter was taken up with Snapdeal. After follow-ups, Mr. Aggarwal got issue resolved on 02-08-2017 but mutual understanding for settlement with Sn…
Mr. Rahul Aggarwal, Budhlada, Punjab
Sambuddha Dasgupta, Guwahati, Assam
Replacement of Micromax Mobile – Rs.7,200/-: Mr. Sambuddha Dasgupta of Guwahati purchased one Micromax Q413 mobile on 6 October 2016. He submitted the device with the service centre on 17-04-2017 for various issues but did not get delivery of the phone even after 15 days. Mr. Dasgupta posted his complaint with ICF on 03-05-2017 and the matter was taken up with Micromax. Finally, Mr. Dasgupta got a new replacement pone on 12-05-2017.
Complaint against Petsstore.in – Rs.1,740/-:
Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.
petsstore.in - 02-05-2013Kolkata
Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Non-delivery of Ostore24 – Rs.1000/-:
Ms. S Shamna of Trivandrum, Kerala (Email: shamna.s[at]nestgroup.net) had Ordered L’Oreal Force Vector Shampoo (1500ml) from Ostore24 online shopping site for Rs.1000 through Internet Banking(SBI), Order ID is 1336. But she did not receive the product even after 15 days. She had sent many mails their support team but got no response. She posted her complaint with ICF on 14-08-2013 and finally got her product by 02-09-2013.
Trivandrum, Kerala - 02-09-2013