Regarding wrong delivery by Voonik

I placed order for 4 products in two different orders on Voonik on 27th september 2016. The order details are as follows
Order no 1- Moonwalk bellies & Scantia grey pink shoes
Order no 2- C04 Black Backpack & Prajo style backpack

I placed these order when the scheme buy 1 get 1 free was going on in which you have to pay for the product costing more and you will get the other product free. I paid half the amount (Rs634) using voonik credit i.e the money which was refunded on my previous order. But i only received the Moonwalk bellies & Black backpack. I tried contacting them but they put me on hold and they are taking too long to answer my emails. Finally when I got hold of them they told me that delivery of the shoes is not possible so they have given me Rs 136 (instead of Rs 329) voonik credit & they dont have any information on the backpack. I am sick and tired of waiting they still dont have proper information. Their emails are vague and they take too long to respond. I just want my products delivered to me. I dont want any extra compensation. I have been waiting since the past 20 days. please help me.

Janhvi Vig
SS Nagar, Mumbai 400037, Maharashtra
Email: / 19/10/2016 / 7:41 pm

1 comment for “Regarding wrong delivery by Voonik

  1. 10/11/2016 at 6:34 pm

    Hi Janhvi,

    We sincerely regret the experience you have been through. Please share your order number and contact details at, we will get in touch with you and resolve the issue at the earliest.

    Thanks and Regards,
    Mohammed Azhar

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.