I was offered a pre-approved Zip Drive Car loan by HDFC bank. The offer mentioned the amount will be credited to the dealer instantly. But when I availed the loan online with the help of HDFC Phone banking, after entering all the information and submitting the application I got to know the amount will be disbursed after 24 hours when I submit a set of documents required by them.
The Complaint is why then HDFC not gives correct information to the Customer before going for on line Loan application. Customer assumes the loan disbursement will be instant but it never happens so. It takes almost a week to finish the task. I have missed the year end offer because of this cheating.
There are other faults with their existing Zip drive Loan application. The amount showed during selection of loan was 90% of ex showroom price. But when submitted it was 100%.
Though there is a link to avail pre approved loan on the amount selection page but it doesn’t allow customers to avail that amount.
Bangalore 560013, Karnataka
126.96.36.199 / 04/01/2016 / 5:25 pm