Rejection of claim by Syska gadget secure

I Abhishek Patel claimed for the damage of my cell phone which was being used by my wife since I gifted to her. Insurance company SYSKA gadget secure.
Reason for rejction :- since the cell phone was not used by me as the bill is under my name at the time of purchase it was not informed to us moreover since the Cell phone was taken under EMI and I hold the card hence the billing was done under my name. Also confirmed at the Samsung gallery SIM is registered under my name hence SYSKA insurance was taken under my name spoke to the care team of SYSKA agent name Vxxxy recently it was informed that case is sent to the insurance team for more inputs but no revert from them. Requesting help since the phone is at the service center since we received a message from SYSKA to submit the cell phone. Also when spoke to the Care team of SYSKA it was informed to us claim was first Approved from their team and hence asked to submit the phone to the service center when the claim amount was given to SYSKA by Samsung service center my claim was rejected. CIN number :- 1511183714

Abhishek Patel
Borivali, Mumbai 400092, Maharashtra
Email: / 08/12/2015 / 8:18 pm

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