I have ported in Reliance network near about 2 Months ago. But now I’m facing many problems like Call Drops Several times, No Network for long time, Broken Voice while talking to someone, Showing Emergency Calls Only in network status, etc. Whenever I tries to call someone the call goes automatically disconnected after sometime. Then I tries to redial but goes failure to connect for a long time. Right now it’ 10:30 at the morning from approx 9:00 am there is no network in my mobile. Thats why I’m writing this complaint now.

I have called to the customer care several times but no positive results. I have also register complaint to them my complaint ref. No. 240417246. On 07/12/2015 I found a SMS from Reliance they wrote “Issue pertaining to your SR No. 240417246. As per feedback received from Technical Engineers network issue is resolved as the said location.” But I don’t think they did something for resolving network issue. Yesterday at 2:05PM they called me and was asking whether Internet is working or not in mobile I sad yes he cut the call. Please look in to the matter.

Tuhin Mondal
Elphinstone Road, Dadar (W), Mumbai 400013, Maharashtra
Email: tuhinmondal5]@gmail.com / 14/12/2015 / 10:39 am

This article has 2 comments

  1. Dear Tuhil,

    We have note your complaint and the same has been forwarded to our customer care team. They will get in touch with you directly to resolve your concerns. However, we would request you to share an alternate contact number so that we can successfully contact you.

    Reliance Communications.

  2. First of all I would like to suggest you to change the number of your eye glasses because my name is Tuhin (Tuhin S. Mondal) not Tuhil.

    And I wont to say thank you for agreeing with me that you are failure to provide good network. Thats why you asked my alternative contact number when my phone stays 24 hrs. switched on but without network maximum time of day. Sometimes I forget that I’m staying in Mumbai I feel like I’m residing in jungle where I couldn’t contact to anybody I have to survive.

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