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Reliance JIO recharge amount twice

I recharged reliance jio number online but i didnt get confirmation after waiting for 4 hours i recharged it again with app and got confirmation but my bank statement shows the amount is deducted twice. Spoke with customer support but they give vague reply and not refunding the additional amount. can u help please.

abdul wahab
Jayanagar 1st block, Bangalore 41, Karnataka
Email: axxxxxxxxxxxb@gmail.com

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