Restaurant charging more than MRP for bottled water

When I visited a Restaurant in Chennai on last Saturday(3 Sep 2016), I was overcharged for a Mineral Bottle Water (INR 27.5 + Taxes/Charges). When I asked the person at the counter, he responded saying that it is the norm in all the hotels. But later when I told him that it is illegal to charge more than MRP(INR 20), he said that it is his Management’s decision and asked me to contact his Management for any further queries. And all this was recorded in the CCTV placed just above the counter. I faced the same issue a couple of weeks before as well.

Details of the incident are as follow –
Date – 3 September, 3016
Restaurant Name – Bombaysthan,
Please find the bill attached.

Nikhilesh Alapati
Adambakkam, Chennai 600088, Tamil Nadu
Email: / 10/09/2016 / 9:42 pm

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