I have won a consumer promotion of ThumbsUp named “Ride ur Thunder ” in the month of Nov15.I was the winner of the bike.
I had received call from from One97 communication pvt ltd,B121,SECTOR 5,Noida – 201301 ( promotional partner of Coca Cola india) to send them the lable (winning )and a demand draft of Rs.23708 twrds TDS, which I did through Demand Draft and couriered (DTDC COURIER) on 21.11.2015.
But till date, I have not received any confirmation of getting the bike from either of ONE97 communication or Coca Cola India.
Raised a complain in customer care of Coca Cola on 05.01.2016 vide no 541655,but till date nothing happend.
Since then we are periodically calling the customer care and always getting the same reply “we will get back to you”.God knows when they will reply .
I am anticipating some kind of fraud in this contest as I have come across some of the people who are also winner of the same contest.Some of them won the bike and others won some other material.
My only submission is ,if the company is not willing to give the promised reward to the customers,why they are taking the TDS amount on the first hand.This is our hard earned money.
If this is not fraud case,then they should have called us with a confirm time frame of reward disbursal.
requesting your help on this through this forum.
KOLKATA 700019, West Bengal
184.108.40.206 / 01/03/2016 / 3:35 pm