Sahara Packers misplaced LED TV but not compensating

The transport of my household goods from Kolkata to be shifted to Bangalore was done by Sahara packers and movers on 24th May 2015. It was a consignment of 30 goods including house hold goods like ulmirah, dressing table, fridge, LED TV and washing machine etc.

On 7th June 2015, my good were delivered except the LED TV. Initially I was informed that the TV is in their warehourse and will be delivered the very next day. On following up with them, they said that they are unable to search the TV in warehouse . In the mean time I made numerous call, they choose not to answer my calls. 2 weeks later, they told that the TV was misplaced and transported to Delhi instead of Bangalore and will take another week to deliver to me..They kept delaying me and after a week said that thats some other party’s TV .. and did not give any other update regarding the TV.

The TV was not even 2 months old when the packing was done. My goods were insuranced and when i asked for the claim, they are giving very less compensations. Considering the brand new condition of the TV, I demamded 80 % of the TV billed price.. They kept of ignoring me.

Considering the harrassment I have faced over the 2 months, I finally came to Consumer forum. Please help.

Anirban Bhatta
Celebrity lay out , dodda thpogur, Bangalore 560100, Karnataka
Email: / 21/07/2015 / 1:52 am

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