Samsung refrigerater service complaint

I have problem with my Samsung Refrigerator and it is always creating Noise. its almost 3 month and no one is working on it. I even wrote a mail to its India CEO but he is not bothered about it. It is a very pathetic service by them, i have attached the email received by them.

Chetan Rahangdale
Baner-Pashan Rd, Baner, Pune 411025, Maharashtra
Contact No. 7774098349 / 14/05/2015 / 2:06 pm

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