Samsung TV not delivered by Shopclues

I have ordered a Samsung 43 inches full HD LED TV from order number 83319063 on the 24/01/2016 which was handed over for delivery to Beccon surface courier company shipping id 133888, till 3/1/2016 the order was not traceable till but in the evening by 7 PM I recived a SMS from Shopclues that the product is delivered which was actually not, on the time I marked a email to shopclues and in the norming I called at there customer care the call was 58 minutes long during which I spoke to their CRE PxxxxxI, FLOOR SUPERVISOR RxxxxL, and MANAGER PxxxxxxT, but still their was no positive response all of them asked me to wait for next 7 working days, on the 4/1/2016 at 14:10 I had a call from bacon surface the lady first told me that my order has been delivered and the she said that it will be delivered by late evening which is still ne done. I don’t know were to go and what t o do I have paid full amount already

hemant Lal
Saket, New Delhi 110030,
Email: / 05/02/2016 / 10:32 am

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