On 4th June, 2015 I approached my SBI Bank Branch Fertilizer Township having Branch code 1990, to open a Fixed Deposit account for 211 days with senior citizen. There option to select Senior citizen for Fixed deposit of duration less than 1 year is NOT WORKING in the SBI Application. As per the slab rules declared by SBI for Senior citizen duration 211 days the rate of interest is 7.75% but due to this ERROR the bank is allowing me only 7.5% which is rate as per non-senior citizen category. Due to this BUG in application at the Branch i am loosing a huge amount money. I have opened the FD account with 7.5% which is wrong, as i am senior citizen, and i have the Hard Copy print of the certificate as a document proof of this Problem. I have complained and raised a ticket for this issue at SBI. I want resolution of this issue ASAP.
Amar Nath Pal
House No A/4, Nabakrushana Nagar, PO Sonaparbat, Rourkela 769016
State: Delhi / New Delhi
18.104.22.168 / 05/06/2015 / 1:18 pm