Screen broken but no service support from OnePlus

We had purchased a handset online from Amazon India of company one plus and the model no was one plus two I had broken the glass of the handset and when I contacted the service centre on 30th October 2015 they told me it will take 15 days for the spares to come and you will be charged Rs.7500 + taxes and when I contacted again on 4th November 2015 they told me again told me it will take more 15 days for the spares and now you will be charged Rs.12500+ taxes and they are unable to tell when they are able to get the spares we have also contacted the service centre also the company and Amazon also but nobody is able help us.

Heman Mehta
Contractors area, bistupur, Jamshedpur 831001, Jharkhand
Email: heman] / 13/11/2015 / 1:37 pm

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