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Serious Issues with lenovo service

This is in reference to my Phone Lenovo P780 Serial number HBO6DU6F under warranty. My phone was sent for repair on 13th November 2014 for which I got the IMEI Number 862767025605537 and I was told you will get the phone back in 10 working days. When I called today I was told parts for your phone are not available and we are not sure how long it will take as the parts will be coming from another country. This to me sounded unprofessional. My work is affected without a phone. They don’t even offer a temporary phone so you can function. It would be great, if you could assist in this matter.

Manish Advani
29A/5 Navjivan Society, CHembur, Mumbai, Maharashtra
Email: manish.advani@mahindrassg.com / 27/11/2014 / 2:01 pm

1 comment

    • ICF on 09/01/2015 at 3:11 pm

    The issue has been resolved and the customer got refund.

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