This complaint is regarding Sony headphones Model no MDR-XB30EXBCIN 95479418 purchased on August’15 from Snapdeal with Order Id 7136394943.
Few days later mic of headphones stopped working and when I visited Sony service center to get it replaced they returned it back saying that its a local stuff.
Its been 2 months now and snapdeal is not taking any interest. They called me once and asked me to provide proof that product is fake. I simply answered why Sony will provide me anything in written when they are not accepting product.
Request you to please take some actions on them and let me know if any help/information required from my side.
Noida 201301, Uttar Pradesh
18.104.22.168 / 03/01/2016 / 8:56 pm