Complaint regarding UPS purchased through Ebay – Rs.1,186.55
Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther…
Ebay.in - 09.04.2013
Voltas AC unit replaced:
Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010.
Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010
Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014.
Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra
Refund from Bagittoday – Rs.2,149/-:
Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013.
SAHARANPUR, Uttar Pradesh - 20.07.2013
Refund from Yepme – Rs.1,280/-:
Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013.
Yepme - 03.05.2013Shillong, Meghalaya
Refund from GoIbibo – Rs.1,145/-: Sudeshna Basu Mallick of Balanagar, Hyderabad, AP (sude.basu[@]gmail.com) had booked a Deluxe Non AC Room for her parents Hotel Kinnera Comforts at goibibo.com on November 8th. However when her parents went to check in they were told they had to pay Rs 1145 extra as the booking was done in November at a rebate but in December the rates have risen. Her father was forced to pay the extra amount and GoIbibo were not willing to compensate for the excess amount. Ms. …
Sudeshna Basu Mallick, Balanagar, Hyderabad, AP
Refund from Miracas – Rs. 2,890/- : Ms. Deeksha Shetty of Bangalore, Karnataka placed an order with miracas.com on 29.04.2016 and made online payment of Rs 2890. There was a delay in shipment and she called them several times to enquire about the reason for delay. Every time she was given misleading information and finally they sent a message on 23-06-2016 that the order has been cancelled since it was out of stock. The company said that they will give refund voucher but the customer wanted …
Deeksha Shetty, Bangalore, Karnataka
Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Refund from Snapdeal – Rs.33,399/- : Mr. Raju Saha of Islampur, Uttar Dinajpur, West Bengal 733202 had purchased a Micromax TV from Snapdeal and the same was delivered on 24-06-2016. However, the product had defects and, as per instructions from Snapdeal, Mr. Saha had returned the product on 29-09-2016. Even after receiving the TV on 09-07-2016, Snapdeal did not refund the money. Mr. Saha posted his complaint with ICF on 24-09-2016 and the matter was taken up with Snapdeal. After continuous fol…
Raju Saha, Islampur, Uttar Dinajpur, WB
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana