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Shopclues.com delivers wrong product but not replacing

I had ordered a pair of roxxii classic men brown casual shoes from shopclues, com but they delivered wrong style and wrong color of shoes. i also file a complaint twice on the site with no response from their side. i want to get the shoes replaced at any cost.
order no. 22456665
transaction id no. 69183007272
1st complaint request no. 1202349

Jaydeepsinh Chavda
M 16, 488 “Parth”, new umednagar colony, bhuj(370001), gujarat
Email: jaydeep.2695@gmail.com
Contact No. 8980036266 / 18/10/2014 / 1:32 pm

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