Shopclues not replacing product

I have ordered Philips speaker from for my friend with order no. 44381187 but it was not as per the expectation. It have very poor sound quality. Now I want to return it back which I am telling from last 20 days, but no one is attending this properly. One of them customer care is asking me to visit nearest service center. However same product which I had ordered earlier for me with order number 44380445 is already returned backed and related refund is deposited to my account. hence I would like to request Shopclues guys to please send someone to collect this product as a return.

Amol Koshti
B16 Sai Vinayak Residency, Kasarwadi, Pune 411034, Maharashtra
Email: / 12/05/2015 / 7:44 pm

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