Shoppingsguru not delivering promised product

We got a call from that if we purchase any items from their website, we will get one assured gift of led tv of sony bravia with that product and will get delivered to your doorstep. We purchased but did not get any confirmation message or mail. We again got a call that we have tp pay at least VAT amount against the gift and order will get completed and you will get confirmation mail and message and products with gift will get delivered to you within 4 days. But still we did not get any confirmation mail or message. Then after two days on 14 sep 2015 again we got a call from customer care that we again have to pay 5400 Rs for NOC then only order will be delivered. This time we completely objected and complained with them that all these informations and amount which again we have to pay now, have not been told earlier. We requested from them that cancel our order and refund us our money. But they insisted us and forced us either pay 5400 Rs more or consider it order blocked, no refund and no order will be delivered to you.

We have lost totally 2850 Rs and we even did not get the original order for which we purchased from their website. They talked to us very rudely and even said that you keep complaining here and there, nothing will happen.

Please help us in this regard as this company is fooling around with the consumers of India. Payment ID is 421987.

They are delhi based.

Amit Shankar
Pokharan road 2, thane west, thane 400610, Maharashtra
Email: amit_sinu] / 15/09/2015 / 5:08 pm

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