I had placed an order for 8 Videocon Smart LED TVs with model no. VJU32HH08SAF on the 10.11.2015. Paid thru RTGS immediately. Have received only 7 pieces and that too with missing parts as told by the installation guy. Remaining 1 piece is not available as told to me by Mr. Rxxxxn – The store manager, Indirapuram branch.
Later on 30.03.2016 i had only got the remaining TV and that too on my personal run to the store. I was informed that the piece is not available but to my fear, it was on their display.
Receiver – 2
HDMI Port – 3
USB Data Cable – 4
TV Remote – 3
Mouse Remote – 2
Mouse – 1
Further on I have been trying to follow up with Mr. Axxxxxxxxn, the new store manager. He too doesn’t respond. Infant he is even worse. He cancel my calls, never reverts to the email and denies to even know of this problem. Whereas i in person told him of so.
Trusting such a brand i did the payment and now it has been more than 9 months since it has not been working. They are always making false promises and have never delivered the products.
INDIRAPURAM, GHAZIABAD 201014, Uttar Pradesh
126.96.36.199 / 04/07/2016 / 11:41 am