Refund from Jetairways – Rs.9,114/-:
Pankaj Joshi, Arambagh, Delhi (Email: pankajjoshi_88[at]yahoo.com) booked a ticket with Jetairways, which was subsequently cancelled on 30.04.13 through online website and JetAirways generated refund receipt no.04914767635 of amount 9114 stating that amount will be credited within 7-10 working days. However, even after 40 days he had not received refund. He posted his complaint with ICF on 10-06-2013 and finally got his refund by 15-06-2013.
Arambagh, Delhi - 19-06-2013
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Indrani Rao, Mumbai
Complaint against Petsstore.in – Rs.1,740/-:
Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.
petsstore.in - 02-05-2013Kolkata
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Complaint against Syberplace for refund – Rs.11,476/- : Ramya Gopinath of Chennai 600006, Tamil Nadu ordered 2 mobiles. She later cancelled one order and was waiting for the other order. However, she neither received refund for the cancelled order nor the product for the other order. There was no message from company regarding product delivery or refund. She posted her complaint with ICF on 22-03-2016 and the matter was taken up with the parties concerned. After much follow-up and guidance, th…
Ramya Gopinath, Chennai 600006
Complaint regarding UPS purchased through Ebay – Rs.1,186.55
Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther…
Ebay.in - 09.04.2013
Refund from Ebay – Rs.7,000/-: Mr. Srikanth Suman Garishakurthi of Bellandur, Bangalore ordered Moto E 4G mobile device with Ebay and received the in unsealed pack of Galaxy Note 3. He had immediately raised a claim and was asked by the Seller to return the device so that he will arrange to send the actual product. However, the customer was apprehensive to take another device from the dealer as he had lost confidence and he asked for refund. Therefore the wrong product was picked up from the c…
Srikanth Suman Garishakurthi, Bellandur, Bangalore
Refund from DTDC – Rs.1,040/-: Mr. Vivek Sharma of Bangalore, Karnataka (vivek0217[@]gmail.com) sent a courier through DTDC , reference number D17166789, on 10th May 2014 but it was lost on its way to Delhi. Package contained shoes worth Rs800 which was declared. He had submitted all documents in support of his claim of Rs 1040 (800+ 240 courier charges) but DTDC were not processing the same. Mr. Sharma posted his complaint with ICF on 12-08-2014 and finally got his claim settled by 04-09-2014.
Mr. Vivek Sharma, Bangalore, Karnataka
Replacement of Videocon fridge – Rs.30,000/-: Mr. Anwar Husain of Meerut, Uttar Pradesh purchased a Videocon refrigerator on dated 22.05.16. But the Refigrator was showing the Teprature error from its 1st running. Mr. Husain requested the company to replace the product however the repaired the product twice but refused to replace. Mr. Husain posted his complaint with ICF on 24-07-2016 and the matter was taken up with the company / dealer. Finally the company replaced the unit on 06-08-2016 …
Anwar Husain, Meerut, Uttar Pradesh
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (email@example.com) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009