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Short receipt of DVD from Global Shiksha

I had Ordered for  study  material for Class V & VI from Global Shiksha invoice amounting to Rs.1500/-. It was couriered to me in the form of DVD on the 10.03.2015.  On opening the package I saw only one DVD of Class V  (CBSE)with an invoice showing 2 DVDs of Clas V & VI.

I immediatly called up at the no. (9007706337) as provided in the invoice. The gentleman assured me an immediate replacement after he suggested me to once again recheck in the system the next day.

AS the same problem persisted I received yet another call from the no. 033-40534100. A lady executive vehemently argued that the next DVD will be provided in the next year. On letting her know that i had purchased the merchandise with the view of gifting the two DVDs to two students each studying in Class V & VI (ICSE) respectively and also they had perhaps sent me a wrong  package as it was labeled CBSE which was of no use to me and also it was unreadable. I told them to refund my money back and take back their product if they were unable to provide me with the suitable replacement of the DVDs. She immediately retraced and hung up without any assurance  from her side.

I feel so cheated and disheartened at this poor show of salesmanship from the company.

Ivy Banerjee
6/1 Jessore Road, Kolkata-700028, West Bengal
Email: ivy.banerjee@gmail.com / 18/03/2015 / 4:16 pm

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