Refund from Spice Jet – Rs.5,908/-: Ms. Bidisha Chakraborty of Barasat – 700126, West Bengal (Email: bidishachakraborty0106[at]gmail.com) cancelled her Spice Jet, Mumbai-Kolkata-Mumbai ticket on 10-06-2014. Even after two weeks she did not get her money back even as Spice Jet kept maintaining the refund has been processed. Ms. Chakraborty posted her complaint with ICF on 26-06-2014 and ICF took up the matter with Spice Jet. Ms. Chakraborty finally got her money back by 01-07-2014.
Barasat, West Bengal
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Refund from Go Ibobo – Rs.9,197/- : Mr. Pankaj Bhan of Bangalore had booked Delhi to Bangalore ticket in the month of March 2014 for Rs. 11,000 and then cancelled it. However he did not get refund inspite of calling and emailing them so many times. They kept on telling that the same has been credited to Goibibo cash and can be adjusted against the next booking. Mr. Bhan posted his complaint with ICF on 06-06-2014 and the matter was taken up Go Ibibo. The customer finally got his refund to his ba…
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Yatra.com - 25.07.2009
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and…
Abhishek Verma, Nagawara, Bangalore 560077
Refund from Makemytrip – Rs.6,688/-: Mr. Anshu Tomar of Hyderabad, Telengana booked Spicejet ticket from Hyd to Del- SG226 (Travel date: 25 Dec 2014) & Del to Hyd ( Travel date: 4 Jan 2015)-SG235. He subsequently cancelled his Spicejet tickets on 24-12-2014 due to operational issues of Spicejet. However, Spicejet had cancelled the flights but this was not intimated to the customer by Makemytrip. He assured of a full refund but it was not coming through. He posted his complaint with ICF on 20-01-…
Mr. Anshu Tomar, Hyderabad, Telengana
Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015.
Shrawani Silwal, Bangalore
Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-:
Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint…
Yatra.com - 16.10.2009
Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015.
Mr. Ramachandra Prabu, Chennai