Slim tonic complaints

I am one of the consumer from Nagpur who had purchased slim tonic which gives weight loss guarantee from one of the distributors from Bangalore(They do not disclose their name). I had seen their advertisement in one of the reputed magazine” Meri Saheli”. The advertisement and the people said that “if there are no effects seen within 15 days ,they give money back guaranteed”. I had purchased 1 bottle for myself by ordering on their contact number “08022537373” which was the number given in magazine. after 1 week I ordered another 1 bottle for my mother on the same telephone. After 15 days I observed no effect on my weight and same happened with my mom. So, I decide to return the bottles and ask for my money back. Each bottle cost me total of 1600 Rs(inclusive of courrier charges). I explained complete detail to them on phone and they promised me to return the total amt of 3200 of 2 bottles. But for almost 3months repeatedly calling them, they finally returned to me the amount only of Rs.1490 and when asked for the reason, they say” We received 1 bottle early and 1 bottle late, so we cannot refund you the amount of other bottle” Now, it could be clearly understood that how can they receive 1 bottle late and 1 bottle on time, when both the bottles were returned to them from my side on same date, same time and through same courier service.

Sir, Its clearly understood that this agency does fraud on the name of money back guarantee by returning the customer only half of his amount and unnecessarily taking remaining amount because in no case does the bottle shows any effect on the weight of a person.

Humbly requesting you to kindly look into the matter so that they do not cheat the customers further.

Neha Pandey
192,Shrinagar, Near Narendra Nagar, Ringroad, Nagpur 440015, Maharashtra
Email: neha.s0511[@] / 04/06/2015 / 4:14 pm

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