SnapDeal – Cancellation of Product without relevant reason

Order Id : 7817910419
Made an order for GAS Shary Casual Shoes on 11 August 2015.
Expected Delivery Date : 17 August 2015
Expected Shipping Date : 13 August 2015

The product was not shipped on 13th, so called to their cusomter care on 14th to inquire about this and order status. They confirmed they will deliver product on or before the 17th.

Mentioned clearly that the product was for a marraige function and asked them if they could deliver on or before 17th or else would like to cancel and need immediate refund. They gave assurance about delivering the product on 17th.

Finally they cancelled the order on 17th without any relevant reason. They could have informed on the day I inquired so that i could make the necessary arrangements.

Inference: SnapDeal took advantage my using the money paid for GAS Shary Shoes for their personal needs and returning the money after their use.

As a resolution to this, would like to receive the product on or before 19th and not money refund.

Ajo joy
Flat 201 B Royal Arcade Shaikpet, Hyderabad 500081, Telangana
Email: ajojoy121[ / 17/08/2015 / 9:19 pm

1 comment for “SnapDeal – Cancellation of Product without relevant reason

  1. Snapdeal
    20/08/2015 at 1:33 pm

    Dear AJO_JOY,

    Sorry for the convenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at and kindly mention your order ID in your subject line.

    Thank You for your cooperation.

    Snapdeal Online Team

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