Snapdeal not replacing defective Dell laptop

I ordered a Dell Inspiron 3148 laptop from Snapdeal and ever since it has been giving me problems (wouldn’t start, touch wouldn’t work, speakers wouldn’t work). I put in a refund order the very same day and since then have been waiting for them to take some strong action.

They asked me to get a jobsheet from Dell and Dell refused to do that. And since the time i informed them about this there has been no action from their side.

Order No- 12188723461
Ref No- 20633554
Product delivered – 10/03/16
Refund/Replacement order placed – 10/03/16

Ashna Abraham
Navi Mumbai 400706, Maharashtra
Email: / 15/03/2016 / 6:50 pm

1 comment for “Snapdeal not replacing defective Dell laptop

  1. Snapdeal
    17/03/2016 at 11:01 am

    Dear Ashna(ashna_ab),

    Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

    Team Snapdeal

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