SRS Travels not preponing tickets

This is in reference to our tickets booked on Due to the elections in Karnataka we want to pre-pone the 10 bus tickets booked from Mumbai to Hubli and return due to a family wedding which has been pre-poned from 13th May to 7th May due to the elections. But S.R.S. Travels is not allowing preponement of tickets but is asking for cancellation with 100% forfeiture of the total amount of approx. Rs. 23000. We would appreciate your kind gesture in the prompt resolution of this complaint.

Thomas Joseph
Mumbai 400086, Maharashtra

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