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Supercash not added to Mobikwik wallet

Did not add Supercash money in wallet. Value: 300. I had done recharge of 399. As there was offer of supercash, I was expecting supercash money will be added to my wallet but it didnt. I have raised the concern to Mobikwik multiple times but no resolution. Ticket opened by me raising the issue was closed by them without resolution.
Txn ref ID : RJ393398991 / Ticket ID : 8050936 / Ticket ID: 8066129

Om Chaudhary
Gurgaon 122022, New Delhi
Email: axxxxxxxxxxxm@hotmail.com

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