Tag: booking.com

Hotel booked through booking.com is not refunding advance amount

Hotel is not renfuding advance amount although it was a free cancellation. Due to conference in Noida,I have booked 10 rooms through booking.com website in HOTEL YOYO ROOMS Pvt Ltd,in sector 70,Regarding this I paid ?22000 as advance amount,Due to some problem the plan was cancelled so I cancelled the room last month via booking.com …

Continue reading

Complaint regarding booking through booking.com

Refer to the attached documentation regarding confirmed booking through booking.com. We had booked the rooms through booking .com, at puri. However, inspite of the confirmed booking we were denied rooms on our arrival. We had also communicated several times on the confirmation of the rooms and they had also confirmed on the same.It was also …

Continue reading

Cancellation charges not waived by hotel

On 22nd September i booked a room for 5 Guest’s of mine coming from Darjeeling West Bengal. It was a bad time the guest were facing, as one of the family member of one guest past away back in home town, so that’s the reason guests didn’t checked in. Where check in timing selected while …

Continue reading

Complaint regarding cancellation refund from Booking.com

I had done a hotel booking through Booking.com for Estrela Do Mar Beach Resort, Calangute Goa on 11/09/2017 and my credit card was debited for 23599 without a OTP the same day I cancelled my booking and got a email confirmation for my cancellation and my refund was also confirmed but now the resort refused …

Continue reading

Incorrect booking dates and no refund by booking.com

I have booked a hotel room for 3 nights stay in Dubai. The website booking.com has booked the stay for dates which are not matching the dates that I had selected. On checking with them further, they confirmed to me that I had entered dates for January 2016 – however the booking had been made …

Continue reading

error: Content is protected !!