Tag: Broadband complaints

Complaint regarding refund from Nextra

Refund from the broadband service provider Nextra. Value: 1500. Sir/Mam, I recently got shifted to a new place and i discontinued the broadband service. I completed all the steps asked by the company to get me my security deposit back but sir after all my efforts they have’nt provided the refund back to me even …

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Complaint regarding Hathway speed and service

My internet disconnects every now and then. My promised speed is 50 mbps i dont get even half last month may I dint get for 10 days and there is no response from hathway. I need refund please calculate till date and refund my extra amount this is disgusting customer care is worst and when …

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Regarding misleading offers from Hathaway

The offer stated buy 3 months connection and get Router free. Recent mails from company is deliberately asking me to return the router. Their furtive policies are being impiously used to Extra money from customers. The crafty ways used the company advertising free modem with broadband connection then sending threating mails seeking back the modem …

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Complaint regarding GTPL broadband services

GTPL broadband support provides the worst service I have came across. I changed my flat and asked for GTPL shifting and they took 7 days, even after that wifi is not working. Technician told that you will get wifi within 30 mins if didn’t get, you can complain in GTPL customer care. First of all, …

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Complaint regarding refund of deposit from Spectranet

I had been using Spectranet Broadband connection for the past one year. I recently relocated and raised a request for disconnection on 28th April, 2018. I was initially told that it will take 9 days time to get disconnected. after several follow ups and repeated mails and complaints they disconnected my connection after 1 month …

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Complaint regarding non-refund of deposit by Spectranet

Spectranet providers are not reliable, Their services are awful. We “Shrustii Multicultural Centre” used the Spectranet for two months and later discontinued due to their pathetic services. We are contacting them since last october for the refund of our security deposit of 5000Rs. They just provided my service request number: SR 17111079013. We have not …

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Security money not returned even after 4 months

I had an internet broadband connection from Nextra. I disconnected the connection in Nov and they picked up their router and charger in early December. They have a rule to return the security deposit of 1500rs. After 3 months of returning router. Its almost 4 months now and they don’t care about returning my money. …

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