Broadband complaints | India Consumer Forum - Part 8
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Tag: Broadband complaints

Hathway not providing plan after taking payment

Marketting staff from Hathway broadband offered wifi internet plan for period of 6 month at Rs.2347 and after payment after 15 days they refused to provide same plan and said either rhey can provide for 4 months or money back after 45 days only.  In this deal i am at totall loss due to blocking …

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Complain regarding Alliance Broadband connection

I took connection of alliance broadband last month and since then i have been facing internet issues . I am teacher and a stock analyst i took internet for teaching and research work and both of my activities are hampering because of poor connection of alliance broadband!! Staffs are rude they either dont pick up …

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Internet line disconnected by ACT

I lost my internet connection on 23/03/2020 because the cable was cut by the ACT technical team due to junction box issue so, i raised a ticket on the same day at 10:00AM n got a reply saying it ll be resolved by 6:00PM on same day but, till date they haven’t fixed it & …

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Hathway connection not installed after making Payment

I would like to bring your notice that last Saturday dated 21st March 2020  I have requested Hathway to install broadband at the Speed of 100 MBPS  and Salesperson whose name is Mxxxxk told me if I would make online payment then it would be installed on same day by evening . So I did …

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Unfair charges by ACT Broadband for shifting connection

I have asked for shifting broadband connection  from my present address to a villa next door, 10 meters away. I have to vacate present villa by 28th Feb and your Helpline says I will be charged Rs 3000 which is preposterous. Date of ACT action was not confirmed. I did not pay anything like that  …

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Non resolution of service issue by ACT Fibernet

I raised a complaint with ACT Fibernet regarding my internet connection. It had stopped working. It has been more than a week (Service request raised with ACT on 31st Jan 2020) and is still not resolved. Till now nearly 3 technicians have visited and all have given different reasons for the problem. 1 said it …

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Act Fibernet not providing connection after payment

Internet Connection not given even after payment. Value: 1301. I enquired for the internet connection from Act Fibernet Hyderabad, they came the same day and completed the formalities, took the amount but did not give me connection and now it has been 8 days no one is picking up the call, neither the customer care is helping, …

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