Replacement of phone by Micromax – Rs.9,600/-: by Mrs. Sunita Sharma of Kota -324005, Rajasthan bought Micromax A108 mobile on August 13th 2014 from authorised dealer. After 3 months touch started creating trouble. Micromax service center detected hardware issue and said replacement needs to be made. Even after 40 days the device was not repaired. She posted her complaint with ICF on 29-12-2014 and the matter was taken up with Micromax. Micromax kindly agreed to replace it with a new device a…
Sunita Sharma, Kota. Rajasthan
Product not delivered by Housefull Internatinal:
Ms. Jolsna Rajan, Prashanthnagar, Bangalore 560079, Karnataka (jolsnarajan[at]gmail.com) placed an order for a Shoe Rack on the 14th of March 2013. The delivery time was 29th of March. It was then pushed to April 9th and thereafter she got now i get a message saying the product was delivered even though she had not received. There was no response / action from the customer care. She posted her complaint with ICF on 25-04-2013 and finally got h…
Housefull International - 29-04-2013Bangalore
Refund from Snapdeal – Rs. 849/-: Mr. Sandeep Gupta, Ballia, UP had purchased USB power bank from Snapdeal for Rs. 849.00 but it turned out to be defective. This order was returned back to Snapdeal on 10 Jan 2017 but there was no refund of money was done from Snapdeal side. Mr. Gupta posted his complaint at ICF on 01-02-2017 and got his refund by 03-02-2017.
Sandeep Gupta, Ballia, UP
Refund from Yepme – Rs.1,280/-:
Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013.
Yepme - 03.05.2013Shillong, Meghalaya
??Refund from NowNaukri – Rs.72,793 – Mr. Muthuvel Ramachandran of Abu Dhabi, UAE paid money to NowNaukri against their promise for a job in UAE. Mr. Ramachandran paid by credit card in their website a total of Rs.72,793. Since Mr. Ramachandran was not satisfied with services he requested for cancellation and refund. However, the company did not refund despite repeated emails by the customer. Mr. Ramachandran posted his complaint with ICF on 27-05-2016 and the matter was taken up with the comp…
Abu Dhabi, UAE
Product not delivered by Shopclues.com:
Deepak Singh Katoch, Haldwani, Uttarakhand-263139 Email: katoch_79(at)yahoo.com made one online purchase set of 5 induction cookwares on 9th Jan’13 from Shopclues.com by making online payment from my HDFC account through netbanking. The product was not delivered even after 7 days and the DTDC courier tracking number which was given to him was also not correct. Whenever he inquired with the site helpline he was asked to for 10~15 days. He posted his c…
Shopclues.com - 13.02.2013
Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016.
Mr. Prince Gupta of Faridabad, Haryana
Refund from Flipkart.com – Rs.13,732/-:
Asif Khan of Kulupwadi Boriwali East, Maharashtra ordered for a Nikon camera on 02-02-2013 with flipkart.com. He received a mail stating that there will be a delay in delivery and therefore Mr. Khan cancelled the order. However, Mr. Khan was surprised to find that the order was delivered despite cancellation. Since he had already bought a camera from the market he requested flipkart to arrange for reverse pickup and refund the money. However, despite r…
Flipkart.com - 27.04.2013Boriwali East, Maharashtra
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.
Manesar, Gurgaon, Haryana - 23.08.2013