Tampered product delivered by Ebay vendor

I purchased HTC 830 from ebay on 20th Aug 2016, I received TAMPERED PACKAGE and i declined delivery from Bluedart. I called up SELLER and asked him he said he did not sent Stapled product. He asked me to contact ebay so that they will send it back from bluedart to him. I called up Ebay and filed complaint and they said within 24-48hrs return will be processed from bluedart office to seller address but when i was not at home, bluedart rep made delivery attempt and i declined it again. He came back after 2working days and gave the delivery at my home when i was not available. I called up ebay and filed claim on 26th aug 2016 and till now the claim is open and they are saying we will need some time. ITs been more than 1month and till date there is solution. I spoke to 10different people from ebay claims service recovery teams and every body says we will provide solution in 24-48hours. And this will never come to end. I want justice to be provided. The package is just sitting at my home.

Sneha B
Hyderabad 500057, Telangana
Email: sxxxxxxxxxxxn@gmail.com / 30/09/2016 / 11:52 am

1 comment for “Tampered product delivered by Ebay vendor

  1. ebay
    06/10/2016 at 6:59 pm

    Dear sneha_b,

    We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.helpdesk@gmail.com to help you.

    Thanks & Regards,
    Team Ebay

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.