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Tatasky is unable to provide engineers support and services

Since from three months I am requesting Tatasky to provide me engineer to correct the range problem as I am not able to see all the channels for which I am paying every month. When I contacted customer support then they are saying that the area where I am having Tatasky is under the influence of Local Area Cable Operators hence there engineer can not assist. Does it means that consumer need to purchase Tatasky after the survey of area???

sachin wagh
Badlapur 421503, Maharashtra
Email: exxxxxx9@gmail.com

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