I booked ticket fro Lucknow to Varanasi for date 16-Dec-15 vide PNR No 2855250600 for my family. The trains was scheduled for departure from Lucknow at Mng 10:30. In the morning of 16-Dec-15, when I check the status of train, I found it was not started from its originating station Jammu (Schedule departure at 19:50 on 15-Dec-15). So I filed TDR for cancellation and refund of my ticket vide TDR No 100000336989839 near 08:45 AM under reason “train delayed more than 3 hrs”. Till date I do not receive my refunds from IRCTC / Railways.
When I am doing follow up with IRCTC, I am getting reply that IRCTC not received refund from Railway and they can not help in the matter. Please note that its already 45 days over doing follow up from IRCTC on their official mail id and all mails are available to support my stand.
Gomti Nagar, Lucknow 226010, Uttar Pradesh
188.8.131.52 / 13/02/2016 / 3:16 pm