I am facing internet connectivity issue for last 3 weeks (it may be more but I didn’t notice). This month I am practically getting no connection. It is only up after 12.15 am in the night. And only holy god knows how long it stays stable. This is not important. I dont get the connection up when it is required. Today whole day it was down inspite of 2 complains. I am always asked to put the power adapter shut and up. For God’s sake I am also an engineer. This does not solve a problem. I am surrendering this connection in the mid of the month. This month, practically I havn’t used any bandwidth.(considering I have opted for 80 GB , which is a fraudulent commitment after few months of subscription) I am pushing this message as a warning to subscribers who are willing to opt for Tikona. They are asking for whole month’s payment without any service. Is this a threat?

Please help me in finding a resolution in this. If possible, i would not have paid a single paisa to them. I will go legal if required.

Yaman Bhaumik
Chinar Park, Teghoria, Kolkata 700059
State: West Bengal
Email: ykbhaumik[@gmail.com
1.23.153.31 / 03/09/2015 / 1:38 am



This article has 3 comments

  1. Dear Yaman,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, We would require your contact or Tikona User ID details. We have assigned a reference number #TIKSE0953 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

  2. Dear Yaman,

    this is gentle reminder to follow-up on your concern listed on Sep 3, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikon.in mentioning your assigned reference number TIKSE0953 in the subject line.

    Regards,
    Tikona Care

  3. Dear Yaman,

    Gentle Reminder #2

    We have not received your information for us to take forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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