Karbonn mobile service – Rs.12,000/-: Mr. Nagamallappa of Bangalore, Karnataka (nagamallappa[@]toyota-kirlsokar.co.in) had purchased Karbon Mobile S9. After 6 months, it was not switching on. The service center suggested battery problem but even after checking with another battery the problem was not resolved. The device was submitted to the service center but even after a month it was not returned. Mr. Nagamallappa posted his complaint with ICF on 21-11-2014 and finally got his device replaced.…
Nagamallappa, Bangalore, Karnataka
Refund against defective Prestige induction cook top – Rs.3,500/-:
Mohan Lal Agrawal of Ghantaghar Chock Niharika Korba, Chhattishgarh purchased prestige induction cooktop pic 3.0 v2 in September 1012 with warranty. But After 15 days of using Induction cook top developed defects. It was serviced by the company but again after 10 days it starter giving problems. The device went out of order 5 times in 7 months and Mr. Agrawal demanded refund or replacement. Getting no response from the dealer …
Prestige - 13.04.2013
Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail…
Sangin Soni, Vadodara, Gujarat
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Replacement of Micromax mobile by lalajionline.com:
Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji.
Refund from Quikr – Rs.3,000 – Ms Vaishali Yadav, Katra, Banda, UP paid Rs 3000 to Quikr for premium ads service to get buyers at maximum price all over the world. But after the payment there was response from Quikr. Neither they were receiving calls nor responding to emails. Ms. Yadav posted her complaint at ICF on 27-05-2017 and the matter was taken up with Quikr. After various follow-up emails, Ms. Yadav finally got her refund by 28-06-2017.
Katra, Banda, UP
Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-:
Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.
Makemytrip - 09.11.2009
Wrong roaming plan activated by Airtel – Rs.3,999/- : Mr. Satish of Vijayawada, Andhra Pradesh had wanted to activate roaming package for USA for his employer’s son and he was asked to do a recharge of Rs.3,999/- by Airtel. However, Airtel activated UAE roaming pack instead of USA. Mr. Satish spoke to Airtel and also wrote to them but to no avail. He posted his complaint with ICF on 18-05-2017 and the matter was taken up with Airtel. The customer finally got credit for the said wrong deduction …
Satish, Vijayawada, Andhra Pradesh
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.
- Mrs. Sugi Jose, Bangalore, Karnataka
Refund from Snapdeal – Rs.10,000/- : Mr. Kakarla Chandra Shekar, Kadapa Dist, Proddatur, AP 516360 had returned WYBER TV to Snapdeal on 28-02-2017 by incurring courier charges, as wrong product was delivered. The customer did not get refund and he posted his complaint with ICF on 08-03-2017 and the matter was taken up with Snapdeal. The customer finally got his money back by 28-03-2017.
K. Chandra Shekar, Kadapa Dist, Proddatur, AP 516360