IFB Washing Machine – Rs.26,000/- : Mr. Rishab Jain of Noida, UP purchased a fully automatic machine IFB washing machine from Arvee Sales, Delhi in December 2016 (Invoice No.K3164). Following problems with the machine, he had called customer care and registered the complaint but there was no revert from customer care. However, the technician closed the complaint without attending. Mr. Jain posted his complaint with ICF on 23-07-2017 and the matter was taken up with the company. After follow-ups…
Rishab Jain, Noida, UP
Refund from Snapdeal – Rs.5,899/- – Moon Moon Das of Tezpur, Assam placed an order with snapdeal bearing no.?? 18999303395 on 10th may’17 of Casio watch for an amount of Rs.5799/-. The courier company refused to make door delivery and the customer therefore cancelled the order as it was not feasible to collect it from a long distance. Snapdeal assured refund in 4-7 business days, but till customer did not receive refund even after 4 weeks. She posted her complaint with ICF on 09-06-2017 and the …
Refund from Homeshop18 – Rs.5,699/-: Mr. Dileep Kumar Gupta of Sultanpur, Uttar Pradesh (Email: shivshantgupta[@]gmail.com) ordered a projector with Homeshop18, and receive this by paying cash 5699/-. But the product did not work and was sent back to Homeshop18. He however did not get refund and posted his complaint with ICF on 05-01-2015. The matter was taken up with Homeshop18 and got his money back by 24-02-2015.
Dileep Kumar Gupta, Sultanpur, Uttar Pradesh
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Voltas AC unit replaced:
Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010.
Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010
Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016.
Mr. Prince Gupta of Faridabad, Haryana
Replacemnet of mobile from Homeshop18 – Rs.6,199/-:
Mahesh Vijay, Cochin, Kerala (Email: maheshvijay82[at]gmail.com) bought a Sony Xperia Tipo Mobile Phone (Black) from Home Shop 18 online website against the order no.926276277, dated 06th June, 2013, for an amount of Rs.6,199.00. The phone turned out to be defective with various functional issues. He contacted HOMESHOP18 the very next day and informed them about the issue with the new phone. HOMESHOP18 asked Mr. Vijay to return the product i…
Cochin, Kerala - 10.07.2013
Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650):
Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma…
Makemytrip.com - 27.11.2012
Complaint regarding Daikin AC – Rs.36,000/- : Mr. Raghavul v v of Nidadavole 534342, Andhra Pradesh bought a Daikin AC from Whynot showroom on 22-03-2016. The shop had assured replacement of AC if he faces any problem. There was problem with AC and he did not get any assistance from the company and the shop. Mr. Raghavul posted his complaint with ICF on 21-04-2016 and the matter was taken up the the company and the shop. Mr. Raghavul got his refund on 27-04-2016.
Raghavul, Nidadavole, Andhra Pradesh
Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (firstname.lastname@example.org) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala