Unauthorised deduction by Aircel

Aircel mobile service provider send me a message that to complete ur subscription click on this link…..http//Thank You for your request to subscribe to Aircel Deals. To complete your subscription please click on…I did not click,just ignored and after that they send me (Dear Subscriber you have been successfully unsubscribed from Pocket Store. Bookmark this link for future use http://store.pocketinternet.in). without any information, they deduct ?15 from my main account. this is 3 times they deduct my moneys without informing by showing same reason. when I wish to complaint they told me your balance is deducted for wap surfing, so u do not claim any money to refund to your account. i need a solution..plzzzzzz.

Prabir Das
Dr. Lal Mohan Banerjee road,Angles Nagar, panihati(m), kolkata -700114, West Bengal
Email: 2012prabireuphoria@gmail.com
Contact No. 7685054277 / 09/06/2015 / 9:42 am

3 comments for “Unauthorised deduction by Aircel

  1. aircel
    10/06/2015 at 3:57 pm

    Hi Prabir Das,

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concern department and we will get back to you shortly with further updates .

    kindly feel free to write to us at aircelsocialmedia@aircel.co.in

    For any further assistance on this matter.

    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards,
    Customer service officer | Social Care Team
    Email us @aircelsocialmedia@aircel.co.in

  2. Aircel
    11/06/2015 at 11:42 am

    Dear Prabir Das,

    Post system it has been found that your balance Rs 18 got deducted dated- 09/06/2015, 10/06/2015, due to activation of VAS store-25, JOKES- hungama, COMVIVA through WAP, USSD. Credit of Rs, 18 have been posted in your account from our end dated- 11/06/2015.

    Aircel Social Care Team

  3. sudhakar Mishra
    13/08/2015 at 11:15 am

    My mobile no is 9804649427
    Automatically 100 ru deduct from my main ballance

    I want refund of my ballance
    I tried customer care services so many times
    But they are not picking up the phone. or nor connecting by customer sapport officers

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