Unauthorised deduction by Aircel

Aircel mobile service provider send me a message that to complete ur subscription click on this link…..http//Thank You for your request to subscribe to Aircel Deals. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=1433618702051something…I did not click,just ignored and after that they send me (Dear Subscriber you have been successfully unsubscribed from Pocket Store. Bookmark this link for future use http://store.pocketinternet.in). without any information, they deduct ?15 from my main account. this is 3 times they deduct my moneys without informing by showing same reason. when I wish to complaint they told me your balance is deducted for wap surfing, so u do not claim any money to refund to your account. i need a solution..plzzzzzz.

Prabir Das
Dr. Lal Mohan Banerjee road,Angles Nagar, panihati(m), kolkata -700114, West Bengal
Email: 2012prabireuphoria@gmail.com
Contact No. 7685054277
101.221.131.42 / 09/06/2015 / 9:42 am

3 comments for “Unauthorised deduction by Aircel

  1. aircel
    10/06/2015 at 3:57 pm

    Hi Prabir Das,

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concern department and we will get back to you shortly with further updates .

    kindly feel free to write to us at aircelsocialmedia@aircel.co.in

    For any further assistance on this matter.

    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards,
    Customer service officer | Social Care Team
    Email us @aircelsocialmedia@aircel.co.in

  2. Aircel
    11/06/2015 at 11:42 am

    Dear Prabir Das,

    Post system it has been found that your balance Rs 18 got deducted dated- 09/06/2015, 10/06/2015, due to activation of VAS store-25, JOKES- hungama, COMVIVA through WAP, USSD. Credit of Rs, 18 have been posted in your account from our end dated- 11/06/2015.

    Regards,
    Aircel Social Care Team

  3. sudhakar Mishra
    13/08/2015 at 11:15 am

    My mobile no is 9804649427
    Automatically 100 ru deduct from my main ballance

    I want refund of my ballance
    I tried customer care services so many times
    But they are not picking up the phone. or nor connecting by customer sapport officers

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