Unauthorized deduction from mobile account by Reliance

I had near about Rs.100 balance in my mobile number few days ago but Reliance company has frequently deducted some amount near about Rs 80 from my mobile balances without any information. Now my mobile balance is Rs 23. The above incidence has repeated with in 1 month, they refunded after 1st time I lodge a complaint against them.

I talked to Mr Axxxxh Kxxxxr Mxxxxxa (but massage says I talked to Prince) on customer care at Mumbai he talk like nonsense that the activation of some kind of plans like music etc is made from my side but I haven’t reply any company massage so how could it possible and he said that the company will only refund those amount which complains made within 72 hours. My daily routine is very busy that I may not check my balance on daily basis.

Please help me about this matter so that I resolves from this problem, and I requested you kindly take necessary action against concern persons and company so that they will no repeat it again.

Umesh Kumar
Bartunga, Chirimiri 497449, Chattisgarh
Email: umesh1706]@gmail.com / 24/10/2015 / 7:47 am

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