Unexpected bill amount by Vodafone

This is to kindly notify you that myself sneha banerjee, phone number-9xxxxxxxx8 is using this vodafone number for nearly 6 to7 years. Previously my connection was prepaid and i switched my connection to postpaid recently. (For about 6 months approx) My concern for writing down my complaint to you is that vodafone billing section has sent me a bill of Rs.3924.14. They are continuously increasing my credit limits without my consent and is forcing me to pay the above said outstanding to them. My bill average is Rs 1000/-per month but this bill for the month of april-may is simply manipulated by them because i do not use unlimited internet in my phone whearas vodafone says my huge bill amounts reason is internet usage.this is my earnest request to look through this matter cause its simply impossible for me to pay such a big amount.

Ms. Sneha Banerjee
176/2 swamiji sarani kalindi, kolkata- 700030, WEST BENGAL
Email: banerjeesneha027[@]gmail.com
Contact No. 9339110111 / 06/05/2015 / 11:55 pm

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