I am a Reliance GSM user since 1 1/2 years. On the Morning of 3-06-2015 my Main Account Balance was around Rs 140 and I used my phone for making one call around afternoon and I am aware of that Deduction which is from my Spl Balance. But when I checked my balance at night of the same day it was Rs 0.29. I called the Reliance Customer Care and after many unsuccessful attempts I was able to talk to an executive who after listening to all this story simply said server was down and asked me to call again. When I am trying again I could not reach them. This kind of deductions happened twice before and I lost an amount of around Rs 500. Every time I try to question them they some how escape. Now I am determined to find some Justice.

Praveen Kumar
104, Satyam Ganga, Airoli,Navi Mumbai 400701, Maharashtra
Email: praveench1888@gmail.com
Contact No. 9699853080 / 04/06/2015 / 1:07 pm

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