My experience with Uber is worst & disgusting.
Uber has used unfair practice to deceive me, it has cheated me by debiting my Pytm wallet and forfeited my uber credits which I genuinely earned by promoting Uber Cab servives.
Just before booking the Uber Cab for my last drive from Bhayander west to Mumbai Domestic Airport on 11th May 2015, I was having uber credit of Rs.650 of which uber credit of Rs.600 was forfeited later when I took my drive with Uber, w/o notifying about their action and reason for doing so. It tantamount to cheating and fraud by Uber.
I have raised the complaint same day to bring the issue to the notice of uber support, but unfortunately no satisfactory response has been received yet. I also escalated this matter to your grievance officer, who even fail to addressed the complaint; complete harassment to genuine traveler.
I am making this complaint because such incidence needs to be brought to general public at large to safeguard their interest.
Flat no.:104, Venkatesh Kripa, Balaji Complex, Bhayander west, Thane 401101, Maharashtra
Contact No. 7718830651
126.96.36.199 / 14/05/2015 / 3:12 pm