Unfair redressal by Reliance Communications

This is with respect to an earlier complaint lodged against Reliance Communications. We had got a recharge of Rs. 449 on our Reliance Netconnect number 7428287970. However without giving any prior notice, no benefit from the same could be gained as Reliance had shut down its CDMA services. Later the customer care representative called and told that the amount shall be redeemed in the form of data which could be used on mobile phone. Instead of giving us mobile internet recharge, we were given 3G-Dongle only user recharge for that amount. This is a clear case of unfair redressal by the company. We expect that the company this time gives us the benefit of mobile data commensurate to the amount of Rs. 449.

Raashi Agarwal
Malviya Nagar, New Delhi 110017
Email: rxxxxxxxxxxx3@gmail.com / 17/09/2016 / 10:56 pm

1 comment for “Unfair redressal by Reliance Communications

  1. RCOMcare
    19/09/2016 at 7:22 pm

    Dear Raashi,

    We have noted your complaint and the same has been forwarded to our customer service team.They will get in touch with you directly to resolve your concern.However, request you to provide us with an alternate number so that we can successfully contact you.

    Reliance Communications

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