This is with respect to an earlier complaint lodged against Reliance Communications. We had got a recharge of Rs. 449 on our Reliance Netconnect number 7428287970. However without giving any prior notice, no benefit from the same could be gained as Reliance had shut down its CDMA services. Later the customer care representative called and told that the amount shall be redeemed in the form of data which could be used on mobile phone. Instead of giving us mobile internet recharge, we were given 3G-Dongle only user recharge for that amount. This is a clear case of unfair redressal by the company. We expect that the company this time gives us the benefit of mobile data commensurate to the amount of Rs. 449.
Malviya Nagar, New Delhi 110017
18.104.22.168 / 17/09/2016 / 10:56 pm